Complaints Policy
Feeasy® strives to always provide the absolute best service for our customers. We acknowledge that to do this, we must accept feedback and quickly address things our customers are unhappy with. If you are unhappy with something, please do not hesitate to report it. 

How to file a complaint:
Please send a detailed description of your complaint as well as your contact details, including email and phone number, via email to You may also send your complaint in writing to:

29 Valley Drive, Suite 4483
Greenwich, CT 06830

Feeasy® will send you a confirmation via email upon receiving your complaint and make every effort to resolve it within six weeks. Should we require more time to reach a resolution, we will notify you via email with an approximation of the necessary additional time.